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IMPORTANT: Changes to Gmail client |
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Gmail recently changed the way they interpret the code for displaying images.
Why does this matter?
It matters because it causes unwanted spaces to be added to your email potentially breaking the layout of your HTML.
Code that used to render perfectly may now render incorrectly.
The change appears to be affecting messages in Gmail webmail when viewed in Firefox, Opera, Chrome and Safari.
However it does not appear to have any effect on HTML emails in Gmail webmail viewed in Internet Explorer.
The solution
This issue is similar to a long-standing Hotmail bug. However, although you can fix this by adding
<style>img {display:block}</style> at the top of your email in Hotmail, Gmail ignores this code so
that fix will not work.
To ensure your HTML emails render the way they should in Gmail the following needs to be added to
every image tag: style="display:block"
There is one exception: when you are displaying images directly alongside text, such as when you are wrapping text or putting images inside paragraphs.
Don't forget your triggered and transactional messages
The change will not just affect new messages you create, it will also affect any triggered or
transactional email templates you have already set up.
Alchemy Worx Clients
This issue will not affect any emails we have coded on your behalf as we already code all our
HTML in this way, however if you would like any additional information, or assistance in amending
existing triggered or transactional campaigns coded in house give your campaign manager a call.
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Alchemy Worx Limited. Registered address: 68 Croxted Road, London, SE21 8NP England.
© 2010 Alchemy Worx Limited. |
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