Authored by Kath Pay, this new report from Alchemy Worx and Smart Insights shines a light on the unsubscribe process of 87 retail brands – and how many are falling short. With recommendations for delivering a good unsubscribe experience, and insights into why it's so important, it's a must read for anyone wanting to continue a relationship with customers after they hit unsubscribe. In this report you'll discover:
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