At Alchemy Worx we believe open and click rates are just the start of the story. Our focus on customer behaviour helps build an informed picture of your users. By analysing frequency and reach, we can help you see what really works and refine your email strategy to deliver tangible business results.

Of course, we provide industry-standard reports like open and click rates for individual campaigns. But Alchemy Worx' advanced reporting and analysis techniques also help you to:

» identify inactive subscribers who never open your mails (often as many as 40% of recipients)
» spot the early warning signs that a customer is becoming inactive
» get a long-term picture of individual customer behaviour-over years, not months
» reactivate inactive subscribers with targeted, focused content campaigns

We believe customer information belongs at the heart of the email marketing process. Our reporting and analysis expertise will help you get to know your customers better than ever.